Toolkit & FAQs
This is the section of the website where you can find useful information to learn how to set up a Friends group. Or if you are an existing member, this is where you will find helpful guidance and important templates for documents – such as a Policies and Risk Assessments that you can alter to fit in with your group’s needs.
How to start a Friends group
A clear, easy-to-follow guide on how to start a Friends group, with links to detailed resources.

Useful Info & Policy Templates for Friends groups
Here you’ll find a range of helpful documents and templates to support your Friends Group. From policies and model constitutions to guidance on returning volunteering data, these resources are here to make running your group a little easier.

Frequently Asked Questions by BOSF Members
Do we need policies & risk assessments?
Having a few simple policies and assessing risks helps groups run confidently, safely and fairly. They don’t need to be complicated, just clear and practical. Policies and risk assessments protect volunteers, provide structure, meet funder expectations and keep things consistent as volunteers change.
Who to speak about a problem / maintenance issue on our site?
In the first instance, you should speak to your Ranger, Park Manager or the Allotments Team but whilst Birmingham Council restructure their services, it may be difficult for you to make contact with the appropriate team.
What does the free insurance cover?
Please click the link below to download a useful guide explaining the limitations on the insurance cover.